7Mega processes personal data under the following lawful bases:

- Performance of a Contract - To provide our services as agreed when you create an account and use 7Mega.
- Legitimate Interest - To enhance user experience, provide security, prevent fraud, and improve our services.
- User Consent - Where required by law, we obtain your consent before processing certain data.
- Compliance with Legal Obligations - To fulfil our regulatory, tax, or anti-money laundering (AML) obligations.

We collect and process the following types of personal data:

- Account Information: 7Mega ID, email address, username, age, account status.
- Contact Information: Full name, email, phone number, physical address.
- Device Information: IP address, device ID, operating system, browser type.
- Financial Information: Payment methods, transaction history, deposit and withdrawal records.
- Location Data: Approximate or precise geolocation data.
- Government-Issued ID Data: Collected where required for Know-Your-Customer (KYC) verification.
- Usage Data: Interaction with our platform, game play history, browsing activities.
- Fraud Prevention Data: Device trust scores, suspicious activity monitoring, and transaction analysis.
- Marketing Preferences: Communication preferences for promotional offers and campaigns.

We do not collect or process sensitive personal data (e.g., race, religion, sexual orientation) unless legally required and with your explicit consent.

We use the information collected for the following purposes:

- Providing and maintaining our services - Verifying identity and ensuring security
- Processing payments and transactions
- Enhancing user experience and improving services
- Preventing fraud and illegal activities
- Complying with regulatory requirements (e.g., AML, tax reporting)
- Conducting marketing and promotional activities
- Personalizing advertising and user recommendations
- Responding to customer support inquiries
- Enforcing our Terms of Service and other applicable policies
- Processing applications for VIP programs, promotions, or rewards

As 7Mega operates globally, your personal data may be transferred outside your country of residence, including to countries that may not have the same level of data protection laws. We implement appropriate safeguards, including Standard Contractual Clauses (SCCs) and Data Processing Agreements (DPAs), to ensure compliance with applicable privacy regulations.

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce our agreements. Retention periods include:

- User account data - Retained as long as the account remains active.
- Transaction records - Retained for up to seven (7) years for regulatory.
- Marketing preferences - Retained until you opt out.
- Fraud prevention data - Retained for up to five (5) years for security monitoring.

After these periods, data will be deleted or anonymized, except where further retention is legally required.

7Mega employs a comprehensive set of security measures to safeguard personal data, including:

- SSL encryption to protect data in transit.
- Multi-factor authentication (MFA) to enhance account security.
- Access control policies ensuring only authorized personnel can access sensitive data.
- Regular third-party security audits to identify vulnerabilities and maintain compliance.
- Breach Notification Policy - In case of a security breach, 7Mega will notify affected users and relevant regulatory authorities in accordance with applicable laws.
- Compliance with Security Standards - 7Mega adheres to industry-recognized frameworks, including ISO 27001 and SOC 2, to ensure the highest level of data protection.
- Employee Training & Internal Security Policies - Staff handling user data undergo security awareness training and must comply with strict internal security protocols.

7Mega does not permit users under the age of 18 to register or access services.

We may use your personal data for direct marketing. You can opt out of receiving marketing communications at any time by:

- Clicking the ‘unsubscribe’ link in marketing emails.
- Updating preferences in your account settings.

7Mega reserves the right to update this Privacy Policy periodically. The latest version will always be available at here. Significant updates will be notified via email or in-platform notifications.

By continuing to use our services, you agree to the terms of the latest Privacy Policy.